Q: Your website looks different. Am I at the correct Bible House website I've been buying from for several years?
A: You are at the right place! In Febuary 2009 our website went to a different look as we are constantly striving to make it an easier, more pleasurable experience to buy from us. Hopefully we have done so in the recent updates we've made.
Q: How can I view the status or track my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your Shipping Prices?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
Q: What is a drop shipment and why do you do it?
A: Drop shipments are usually cases of bibles or books that are shipped directly from the publisher to your door. This allows us to offer our items at deep discount prices because it cuts down on the amount of inventory we need to keep on hand. It's a great way to offer you items at a cheap price.
Q: I've recieved one package from you but my drop ship case Bibles/books are not with them, where are they?
A: We always ship what we have in stock within 1 business day and drop ship orders are shipped from the publisher directly to your door. They may take a day or two longer to reach you than we do.
Q: Can I place my order via fax?
A: Yes, you can! Our fax number is 501-268-8698.
Q: When is the latest I can place an order and expect it to ship?
A: Most orders are shipped the same day. It is always best to order earlier in the day. Orders after 3:30pm (CST) will not normally go out until the next business day. If you select expedited shipping, we will do our best to get it out the same day, however, please expect it to ship the next business day in your time calcuations. Drop shipments (most case quantities) will NOT ship same day. This varies by publisher and usually will ship within 3 business days.